Glossary entry (derived from question below)
Swedish term or phrase:
Utgår Vs skickas
English translation:
Based vs sent
Added to glossary by
Sébastien Ricciardi
Dec 8, 2008 17:48
15 yrs ago
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Swedish term
France
Engineer w/ Physics MSc & Sports addict
Native in: French 
Works in: English to French, Swedish to French
Utgår Vs skickas
Swedish to English
Tech/Engineering
IT (Information Technology)
support
What is the difference between the 2 ?
SLA = Service level agreement
SLA:ets servicenivåer anger en procentandel av ärendena som ska vara lösta inom en angiven tid.
Påminnelserna utgår från denna tid och skickas när en viss tid har förlupit, i procent av den tid som servicenivån anger.
SLA = Service level agreement
SLA:ets servicenivåer anger en procentandel av ärendena som ska vara lösta inom en angiven tid.
Påminnelserna utgår från denna tid och skickas när en viss tid har förlupit, i procent av den tid som servicenivån anger.
Proposed translations
(English)
| 4 +3 | Based vs sent |
pmuggcc
|
| 3 | Dismissed vs forwarded |
Katarina Lindve
|
Proposed translations
+3
4 hrs
Selected
Based vs sent
The reminders are based on this time and are sent after a certain delay ...
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1 hr
Katarina Lindve
Sweden
Sweden
Native in Swedish
Sweden
Certified translator & journalist
Native in: Swedish
Works in: English to Swedish, Norse to Swedish, Danish to Swedish
Dismissed vs forwarded
If the first instance cannot cope with a case it can go two ways- to next level of support, if this still cannot be solved within the time limit of the agreement it means that the company has to pay a fine. It can also be dismissed if the case is irrelevant, this can happen when an employee has a problem with a private program interferring with his work program.
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