Glossary entry

French term or phrase:

connaissance client

English translation:

customer knowledge or customer awareness

Added to glossary by :::::::::: (X)
Oct 20, 2007 15:47
16 yrs ago
7 viewers *
French term

connaissance client

Non-PRO French to English Bus/Financial Medical: Pharmaceuticals REFERENTIELS METIERS
Je vois très bien ce que çela veut dire, mais le formuler en anglais ...

La mission

Participer au bon fonctionnement de la mission
Participer à la **connaissance client** de l’équipe
Change log

Oct 20, 2007 17:27: writeaway changed "Level" from "PRO" to "Non-PRO"

Votes to reclassify question as PRO/non-PRO:

Non-PRO (1): Julie Barber

When entering new questions, KudoZ askers are given an opportunity* to classify the difficulty of their questions as 'easy' or 'pro'. If you feel a question marked 'easy' should actually be marked 'pro', and if you have earned more than 20 KudoZ points, you can click the "Vote PRO" button to recommend that change.

How to tell the difference between "easy" and "pro" questions:

An easy question is one that any bilingual person would be able to answer correctly. (Or in the case of monolingual questions, an easy question is one that any native speaker of the language would be able to answer correctly.)

A pro question is anything else... in other words, any question that requires knowledge or skills that are specialized (even slightly).

Another way to think of the difficulty levels is this: an easy question is one that deals with everyday conversation. A pro question is anything else.

When deciding between easy and pro, err on the side of pro. Most questions will be pro.

* Note: non-member askers are not given the option of entering 'pro' questions; the only way for their questions to be classified as 'pro' is for a ProZ.com member or members to re-classify it.

Proposed translations

+6
15 mins
Selected

customer knowledge or customer awareness

the team's customer awareness/knowledge
Peer comment(s):

agree tatyana000 : yours hadn't shown up when I posted mine.
4 mins
agree liz askew
7 mins
agree Elizabeth Lyons
13 mins
agree Karen Tkaczyk
14 mins
agree cjohnstone : prefer awareness but who knows!!
15 mins
agree writeaway : awareness
1 hr
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Thanks"
7 mins

know your customer

Something went wrong...
19 mins

customer knowlege

Contribute to the team's customer knowledge

What is customer knowledge?

Customer knowledge refers to understanding your customers, their needs, wants and aims is essential if a business is to align its processes, products and services to build real customer relationships.
http://www.dobney.com/Knowledge/ck_definition.htm
Something went wrong...
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