Glossary entry (derived from question below)
French term or phrase:
connaissance client
English translation:
customer knowledge or customer awareness
French term
connaissance client
La mission
Participer au bon fonctionnement de la mission
Participer à la **connaissance client** de l’équipe
3 +6 | customer knowledge or customer awareness | NancyLynn |
3 | know your customer | Michael H G (X) |
3 | customer knowlege | tatyana000 |
Oct 20, 2007 17:27: writeaway changed "Level" from "PRO" to "Non-PRO"
Non-PRO (1): Julie Barber
When entering new questions, KudoZ askers are given an opportunity* to classify the difficulty of their questions as 'easy' or 'pro'. If you feel a question marked 'easy' should actually be marked 'pro', and if you have earned more than 20 KudoZ points, you can click the "Vote PRO" button to recommend that change.
How to tell the difference between "easy" and "pro" questions:
An easy question is one that any bilingual person would be able to answer correctly. (Or in the case of monolingual questions, an easy question is one that any native speaker of the language would be able to answer correctly.)
A pro question is anything else... in other words, any question that requires knowledge or skills that are specialized (even slightly).
Another way to think of the difficulty levels is this: an easy question is one that deals with everyday conversation. A pro question is anything else.
When deciding between easy and pro, err on the side of pro. Most questions will be pro.
* Note: non-member askers are not given the option of entering 'pro' questions; the only way for their questions to be classified as 'pro' is for a ProZ.com member or members to re-classify it.
Proposed translations
customer knowledge or customer awareness
know your customer
customer knowlege
What is customer knowledge?
Customer knowledge refers to understanding your customers, their needs, wants and aims is essential if a business is to align its processes, products and services to build real customer relationships.
http://www.dobney.com/Knowledge/ck_definition.htm
Something went wrong...