MemoQ does not appear correctly Thread poster: vbn
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Hello! I have a big problem with memoQ 2014. My old laptop died so I bought a new one, installed memoQ and it is a complete mess. The icons are so tiny, that I can barely see them. The buttons are broken, only the half of each button is visible in most pop-up windows. The Dashboard pane is not visible at all and if I open a translation project, I can't se the "Import", "Import with options" etc blue buttons... This thing drives me crazy. I tried everything: changing the displ... See more Hello! I have a big problem with memoQ 2014. My old laptop died so I bought a new one, installed memoQ and it is a complete mess. The icons are so tiny, that I can barely see them. The buttons are broken, only the half of each button is visible in most pop-up windows. The Dashboard pane is not visible at all and if I open a translation project, I can't se the "Import", "Import with options" etc blue buttons... This thing drives me crazy. I tried everything: changing the display resolution, scaling, but nothing worked. Can somebody please help me? Thanks. ▲ Collapse | | | esperantisto Local time: 05:33 Member (2006) English to Russian + ... SITE LOCALIZER For starters, | Sep 26, 2016 |
…I would delete the respective subdirectory (MemoQ) of the user settings directory. | | | Cristiana Coblis Romania Local time: 04:33 Member (2004) English to Romanian + ... same problem | Sep 26, 2016 |
vbn wrote: Hello! I have a big problem with memoQ 2014. My old laptop died so I bought a new one, installed memoQ and it is a complete mess. The icons are so tiny, that I can barely see them. The buttons are broken, only the half of each button is visible in most pop-up windows. The Dashboard pane is not visible at all and if I open a translation project, I can't se the "Import", "Import with options" etc blue buttons... This thing drives me crazy. I tried everything: changing the display resolution, scaling, but nothing worked. Can somebody please help me? Thanks. I have the same problem with memoQ 2015 on a Windows 10 Zenbook with an HD resolution. Changing the resolution does not fix the issue. Due to the fact that the interface is messed up and part of the options/buttons are not visible, MemoQ is unusable on this machine. Luckily, I use this machine only when I am traveling. Still, I would love a fix for this. | | | vbn Hungary TOPIC STARTER is there a way to do that? | Sep 26, 2016 |
esperantisto wrote: …I would delete the respective subdirectory (MemoQ) of the user settings directory. Can you please help me, where do I find that? I use a Microsoft Surface Pro 4, if that counts. | |
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esperantisto Local time: 05:33 Member (2006) English to Russian + ... SITE LOCALIZER
vbn wrote: I use a Microsoft Surface Pro 4, if that counts. What counts is the operating system installed. Ask their support or in any forum dedicated to your device. I have no idea. | | | This is most likely a scaling issue for high-DPI devices | Jun 29, 2019 |
I had the same problem. I have an Asus Zenbook with high resolution screen and I fixed this issue by right clicking on the MemoQ desktop icon and then: Memoq icon -> Properties -> Compatibility -> Change -> click the "Change high DPI settings" button -> check "Override high DPI scaling behavior, scaling performed by:" -> Select " System (Enhanced)" option in the box below. You can also find more info and assistance in this MS ... See more I had the same problem. I have an Asus Zenbook with high resolution screen and I fixed this issue by right clicking on the MemoQ desktop icon and then: Memoq icon -> Properties -> Compatibility -> Change -> click the "Change high DPI settings" button -> check "Override high DPI scaling behavior, scaling performed by:" -> Select " System (Enhanced)" option in the box below. You can also find more info and assistance in this MS article: https://support.microsoft.com/en-us/help/3025083/windows-scaling-issues-for-high-dpi-devices HTH ▲ Collapse | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » MemoQ does not appear correctly Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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