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Roberto Bertuol United Kingdom Local time: 10:55 Member (2007) Italian to English + ...
Sep 23, 2017
I have just installed WordFAst Pro 5 demo on my Windows 10 but it is not starting. I tried to repair the installation, uninstall it and reinstall it but I can only go as far as the splash screen. It appears for approx 10 seconds then disappears and nothing happens. I have WF PRO 3 installed on the same machine but don't think this is the issue. Any idea/pointers?
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John Hancock China Local time: 17:55 Chinese to English
Mac too
Dec 12, 2017
I am having the same problem on my Mac running Sierra with WFP 5.1.1. It eventually starts up, but not until I have tried several times.
[Edited at 2017-12-12 01:17 GMT]
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Can you contact me at [email protected] or raise a hotline query from wordfast.net to find a solution on what's going on with startup issues of WFP 5.
Thank you,
John
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Wolfgang Schoene France Local time: 11:55 Member (2007) English to German + ...
Same problem here
Jan 9, 2018
John Daniel wrote:
Hi Roberto and Jack,
Can you contact me at [email protected] or raise a hotline query from wordfast.net to find a solution on what's going on with startup issues of WFP 5.
Thank you,
John
I have the same problem on my Mac.
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Rickard L. Sweden Local time: 11:55 English to Swedish
Issue persists
May 18, 2018
I concur. Updated W10 here. WF5 currently unusable.
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John Di Rico France Local time: 11:55 Member (2006) French to English
Version?
May 18, 2018
Rickard L. wrote:
I concur. Updated W10 here. WF5 currently unusable.
Dear Rickard,
What version do you have installed? If you don't have 5.4.3 running, can you download from the website, install and report back? Also, please submit to the hotline by logging into wordfast.net.
Thanks!
John
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julietacb Local time: 06:55 English to Spanish + ...
Same problem!
Dec 5, 2018
Has anyone found a solution for this? I have WF Pro 5 and it won't open. I have tried uninstalling it, reinstalling it, updating... everything, and it does not open. I have a paid license and work to do. Please help!
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The issue was Windows Defender Firewall was blocking connection to Wordfast webserver. Fix is to add Wordfast to Windows Defender Firewall exclusions list.
Thank you,
John
julietacb wrote:
Has anyone found a solution for this? I have WF Pro 5 and it won't open. I have tried uninstalling it, reinstalling it, updating... everything, and it does not open. I have a paid license and work to do. Please help!
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John Di Rico France Local time: 11:55 Member (2006) French to English
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