Transit NXT freezes when clicking on statistics
Thread poster: Iris Kleinophorst
Iris Kleinophorst
Iris Kleinophorst  Identity Verified
Germany
Local time: 23:07
Chinese to German
+ ...
May 28, 2018

Hi,

I have just restarted working after several weeks of vacation. And suddenly, Transit NXT freezes whenever I click on statistics. The project is a fairly regular MS Word project with a 25 page file with less than 1MB. I tried to call up the statistics in an older, smaller project (where I definitely was able to check the statistics before my vacation). But Transit froze at that file, too.

Windows ran an update right when I came back. I am using a current Transit NXT
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Hi,

I have just restarted working after several weeks of vacation. And suddenly, Transit NXT freezes whenever I click on statistics. The project is a fairly regular MS Word project with a 25 page file with less than 1MB. I tried to call up the statistics in an older, smaller project (where I definitely was able to check the statistics before my vacation). But Transit froze at that file, too.

Windows ran an update right when I came back. I am using a current Transit NXT Freelance Pro on a current Windows 10 Pro on my 16GB RAM computer.
Does anyone else have the same problems?
Does anyone have an idea how to solve this?

TIA
Iris
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Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
No problems here May 29, 2018

Iris Kleinophorst wrote:

Does anyone else have the same problems?


I experience no problems with this configuration:

Screen Shot 2018-05-29 at 08.47.32

Screen Shot 2018-05-29 at 08.48.29

Iris Kleinophorst wrote:

Does anyone have an idea how to solve this?


I have placed Windows 10 with Transit in a Virtual Machine that can be frozen or reset, especially to avoid/repair this kind of problems.


 
Iris Kleinophorst
Iris Kleinophorst  Identity Verified
Germany
Local time: 23:07
Chinese to German
+ ...
TOPIC STARTER
Problem is gone! May 31, 2018

Hi,

the problem is gone, statistics now work, with all projects. Don't ask me how, I did not do anything. Nor did anything change about the computer configuration, not even a Windows update.

Must have been some sort of weird hiccup.

Iris


 
R. Ksatrio Adi Harsanto
R. Ksatrio Adi Harsanto
Indonesia
Local time: 05:07
English to Indonesian
Issue with file type? Jan 31

It happened to me several times, and I noticed that if we use a specific file type, then it will cause the software to freeze when trying to do statistics.

I use XML file format daily and I can run statistics normally with this file type. However, it will not work and the software will stop working when I use XML with "no index visible", whatever that means.


 


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Transit NXT freezes when clicking on statistics






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