MemoQ 9 CAL activtion failed?
Iniziatore argomento: neunundneunzig
Jul 23

Server updated to ver 9 so the old 8.7 can not manage it anymore.

So I downloaded and installed MemoQ 9 on my PC with Win 7 OS, but can not get CAL licese as I could with 8.7.
Tried to install MemoQ 9 on laptop with Win 10 OS, COULD get the license.

What could be the problem here?

I have tried to uninstall and reinstall memoq 9, even cleared regedit.
Doesn't work.


 

neunundneunzig
Cina
AVVIO ARGOMENTO
[Resolved] Jul 23

According to the MemoQ Support:

The issue is very likely caused by that the TLS 1.2 protocol is not enabled on the computer in question.
- Make sure that all Windows updates are installed
- After installing the updates download the IIS Crypto GUI tool from:

https://www.nartac.com/Products/IISCrypto/Download

- Install IIS Cry... See more
According to the MemoQ Support:

The issue is very likely caused by that the TLS 1.2 protocol is not enabled on the computer in question.
- Make sure that all Windows updates are installed
- After installing the updates download the IIS Crypto GUI tool from:

https://www.nartac.com/Products/IISCrypto/Download

- Install IIS Crypto GUI
- Open IIS Crypto GUI
- Enable the TLS 1.2 protocol, basically, we would suggest pressing the Best Practices button which will enable a set of protocols
- Tick the Reboot checkbox
- Click on the Apply button, the computer should reboot automatically (if it is not rebooted automatically, please reboot it manually)

After rebooting the computer open memoQ 9.0 and try again connecting to the memoQ server/downloading the CAL license.


It works for me. Hopes it could help anyone who encoutered the same issue.
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LeoM1905
 


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