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	More training topics: Across (1) Atril Déjà vu (1) Audio-visual translation and subtitling (4) Business skills for translators (12) Career planning and management for translators (20) Comparison of translation memory tools (2) DTP - Desktop Publishing (4) Interpreting (40) Invoicing, taxes & accounting procedures (1) Legal translation (20) Medical translation (16) Personal branding & career self-marketing (22) Productivity tools (2) SDL Trados Training & Certification (15) SEO - designing and optimizing your website (6) Translation project skills (13) Translation quality assurance (5) Website translation (5) Wordfast training (18) memoQ (5)

SDL Trados Training & Certification (15 courses)

ProZ.com is the approved SDL Trados Training center for Freelance translator online training sessions. This allows ProZ.com to conduct online group training sessions with Certified Trainers on SDL Trados products. Attendees of these online sessions will receive approved SDL Trados training manuals and materials. Attendees will also, as part of their online training session purchase, be able to take the SDL Trados Certification exam corresponding with the course they purchased.

Date	Language	Title	Trainer	Availability
1369310400May 23 12:00 GMT	FrenchFrench	SDL Trados Studio – Part II (Intermediate) in FrenchSDL Trados Studio – Part II (Intermediate) in French	Ulrike Michiels Ulrike Michiels	1Only 1 seats left
1371124800Jun 13 12:00 GMT	FrenchFrench	SDL Trados Studio 2011 – Advanced in FrenchSDL Trados Studio 2011 – Advanced in French	Ulrike Michiels Ulrike Michiels	10Only 10 seats left
1370354400Jun 4 14:00 GMT	EnglishEnglish	SDL Trados Studio Getting StartedSDL Trados Studio Getting Started	Becky Blackley Becky Blackley Stati Uniti	9999999998Full
1370372400Jun 4 19:00 GMT	EnglishEnglish	SDL Trados Studio – Part II (Intermediate)SDL Trados Studio – Part II (Intermediate)	Becky Blackley Becky Blackley Stati Uniti	14Seats available
1370440800Jun 5 14:00 GMT	EnglishEnglish	SDL Trados Studio 2011 – AdvancedSDL Trados Studio 2011 – Advanced	Becky Blackley Becky Blackley Stati Uniti	14Seats available
1370458800Jun 5 19:00 GMT	EnglishEnglish	SDL Trados Studio Getting StartedSDL Trados Studio Getting Started	Becky Blackley Becky Blackley Stati Uniti	12Seats available
1371582000Jun 18 19:00 GMT	EnglishEnglish	SDL Trados Studio 2011 – AdvancedSDL Trados Studio 2011 – Advanced	Becky Blackley Becky Blackley Stati Uniti	14Seats available
1371650400Jun 19 14:00 GMT	EnglishEnglish	SDL Trados Studio – Part II (Intermediate)SDL Trados Studio – Part II (Intermediate)	Becky Blackley Becky Blackley Stati Uniti	15Seats available
1371668400Jun 19 19:00 GMT	EnglishEnglish	SDL Trados Studio Getting StartedSDL Trados Studio Getting Started	Becky Blackley Becky Blackley Stati Uniti	15Seats available
1372168800Jun 25 14:00 GMT	EnglishEnglish	SDL Trados Studio Getting StartedSDL Trados Studio Getting Started	Becky Blackley Becky Blackley Stati Uniti	15Seats available
1372186800Jun 25 19:00 GMT	EnglishEnglish	SDL Trados Studio 2011 for Project ManagersSDL Trados Studio 2011 for Project Managers	Becky Blackley Becky Blackley Stati Uniti	15Seats available
1371564000Jun 18 14:00 GMT	EnglishEnglish	SDL MultiTerm™ for Translators and Project ManagersSDL MultiTerm™ for Translators and Project Managers	Becky Blackley Becky Blackley Stati Uniti	13Seats available
1371106800Jun 13 07:00 GMT	GermanGerman	SDL Trados Studio Getting Started in GermanSDL Trados Studio Getting Started in German	Ulrike Michiels Ulrike Michiels	15Seats available
1372316400Jun 27 07:00 GMT	FrenchFrench	SDL Trados Studio Getting Started in FrenchSDL Trados Studio Getting Started in French	Ulrike Michiels Ulrike Michiels	15Seats available
1370523600Jun 6 13:00 GMT	EnglishEnglish	Upgrading from SDL Trados 2007 to SDL Trados Studio™ 2011Upgrading from SDL Trados 2007 to SDL Trados Studio™ 2011	Ulrike Michiels Ulrike Michiels	13Seats available

Training calendar

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« Previous	May 2013 Filter: -- Select a category --Interactive online coursesSelf-paced courses with scheduled online meetingsWebinar presentationsOnline trainingIn-person/on-site trainingFree webinarsLinguistics, theory & pedagogySDL Trados Training & CertificationWordfast trainingNOWordfast trainingInterpretingBusiness skills for translatorsInvoicing, taxes & accounting proceduresSEO - designing and optimizing your websitePersonal branding & career self-marketing Career planning and management for translatorsAtril Déjà vuAcrossBest habits of computer securityOCR conversionProductivity toolsComparison of translation memory toolsTransit NXTmemoQSDL Trados Studio Training and CertificationTranslation quality assuranceTranslation project skillsLegal translationAudio-visual translation and subtitlingDTP - Desktop PublishingMedical translationEditing and proofreadingWebsite translationFree LSP Webinars					Next »
Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
			1	2 Meeting clients at ProZ.com Meeting clients at ProZ.com Learn how to apply ProZ.com winning strategies to get the most out of the site. IMPORTANT: This session will not be recorded, but you can sign up for upcoming sessions or watch a video on "Getting the most out of your ProZ.com profile". Learn more »	3 SDL Trados Studio Getting Started in French SDL Trados Studio Getting Started in French Learn more » Succeed at ProZ.com Succeed at ProZ.com Want to find clients and work through ProZ.com? Join us to find out simple, easy and free things you can do to: - Design a killer profile on ProZ.com - Use little-known and misunderstood aspects of the website to your advantage - Make clients come to you instead of chasing them - Secure high rates from jobs you find on ProZ.com - Make full use of the website to facilitate your own development and success Learn more »	4
5	6 Free Webinar - How can memoQ help my daily work? Introduction, tips & tricks Free Webinar - How can memoQ help my daily work? Introduction, tips & tricks As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by Kilgray Translation Technologies Learn more » Free Webinar - SDL Trados Studio for beginners Free Webinar - SDL Trados Studio for beginners As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by SDL Trados Technologies Learn more » Free Webinar - Translating in the Cloud. An introduction to GeoWorkz and Translation Workspace Free Webinar - Translating in the Cloud. An introduction to GeoWorkz and Translation Workspace As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by Lionbridge Learn more »	7 Free LSP Webinar - XTRF for LSPs - Reduce your fixed costs Free LSP Webinar - XTRF for LSPs - Reduce your fixed costs As a part of the May 2013 ProZ.com LSP Free Webinar Series this 1-hour webinar will be hosted by XTRF Management Systems Ltd. Learn more » SDL Trados Studio Getting Started SDL Trados Studio Getting Started Learn more » Free LSP Webinar - Introducing MemSource Cloud to LSPs Free LSP Webinar - Introducing MemSource Cloud to LSPs As a part of the May 2013 ProZ.com LSP Free Webinar Series this 1-hour webinar will be hosted by MemSource Technologies Learn more » T10 - Building Non-CAT glossaries T10 - Building Non-CAT glossaries Learn to create your personal glossaries, making it easier for you to work on translations or prepare for your interpreting assignments, while ensuring consistency and accuracy for the future. Learn to capitalize on this easy-to-use tool. Learn more » Free LSP Webinar - Managing complex multilingual projects with frequent updates using the memoQ server Free LSP Webinar - Managing complex multilingual projects with frequent updates using the memoQ server As a part of the May 2013 ProZ.com Free LSP Webinar Series this 1-hour webinar will be hosted by Kilgray Translation Technologies Learn more » SDL Trados Studio – Part II (Intermediate) SDL Trados Studio – Part II (Intermediate) Learn more » Free Webinar - TO3000: Focus on Translation, not Administration! Free Webinar - TO3000: Focus on Translation, not Administration! As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by Advanced International Translations Learn more »	8 Free LSP Webinar - Machine Translation - releasing more value from your translation memory Free LSP Webinar - Machine Translation - releasing more value from your translation memory As a part of the May 2013 ProZ.com LSP Free Webinar Series this 1-hour webinar will be hosted by SDL Trados Technologies Learn more » Free LSP Webinar - Reduce Costs and Increase Productivity with Wordfast Pro for LSPs Free LSP Webinar - Reduce Costs and Increase Productivity with Wordfast Pro for LSPs As a part of the May 2013 ProZ.com Free LSP Webinar Series this 1-hour webinar will be hosted by Wordfast. Learn more » Clauses in Contracts between Agencies and Freelancers Clauses in Contracts between Agencies and Freelancers Learn more » Free Webinar - Wordfast Pro - Tips and Tricks Free Webinar - Wordfast Pro - Tips and Tricks As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by Wordfast. Learn more »	9 Free Webinar - "MT Is Useless And The Cloud Is Slow!" Agree? Free Webinar - "MT Is Useless And The Cloud Is Slow!" Agree? As a part of the May 2013 ProZ.com Free Webinar Series this 1-hour webinar will be hosted by MemSource Technologies & ProZ.com Learn more » Uso de herramientas visuales para optimizar su tiempo y organización Uso de herramientas visuales para optimizar su tiempo y organización Les proponemos descubrir las herramientas visuales (Mind Mapping, Concept Mapping, Matrices visuales) para facilitar y acelerar el procesamiento de la información. Estas herramientas son ampliamente efectivas ya que sus mecanismos se basan en el funcionamiento natural del cerebro, permitiendo facilidad y rapidez a la hora de estar enfrentado a la información. Learn more »	10 Translator's Back-office: Create Invoices & Dashboard all in 1 file Translator's Back-office: Create Invoices & Dashboard all in 1 file Create your own back-office tools for free - Minimize your non-billable hours by using Excel. Easily create invoices, keep track of their payments, and monitor your yearly activity. Learn more »	11
12	13	14 The Language of Contracts: Reading and Understanding Contracts The Language of Contracts: Reading and Understanding Contracts Everything you need to know to be able to effectively analyze and translate standard contract terms. Learn more » SDL Trados Studio – Part II (Intermediate) SDL Trados Studio – Part II (Intermediate) Learn more » SDL Trados Studio Getting Started SDL Trados Studio Getting Started Learn more »	15 Create your own Business Website from scratch Create your own Business Website from scratch - Learn how to create your own Business Website and promote your translation services throughout the internet - Create and manage your brand new Domain Name - Choose a unique and compelling one to impress your clients - Knowledge of tough langauges like HTML or PHP is not required Learn more » SDL Trados Studio 2011 – Advanced SDL Trados Studio 2011 – Advanced Learn more » Gestão de projetos para tradutores: abordagem geral Gestão de projetos para tradutores: abordagem geral Ideias gerais sobre como a gestão de projetos pode ajudar um tradutor freelance. Learn more » SDL MultiTerm™ for Translators and Project Managers SDL MultiTerm™ for Translators and Project Managers Learn more »	16 Formation Wordfast Pro pour Débutants - Paris Formation Wordfast Pro pour Débutants - Paris Initiez-vous au logiciel Wordfast Pro et augmentez votre productivité à long-terme. Cette formation peut faire l'objet d'une demande de prise en charge dans le cadre de la formation professionnelle continue (FIF-PL ou DIF). Learn more » The technique of note-taking: tips and tricks The technique of note-taking: tips and tricks This course focuses on the note-taking technique for unilateral and bilateral consecutive interpreting occasions. The first goal of this course is to help candidates understand the basic concept of note-taking and to develop the skill and the speed to take notes during a speech. The second, more important goal is to help candidates establish a set of particularly developed signs, symbols and references identified as notes in consecutive interpreting. Learn more » Meeting clients at ProZ.com Meeting clients at ProZ.com Learn how to apply ProZ.com winning strategies to get the most out of the site. IMPORTANT: This session will not be recorded, but you can sign up for upcoming sessions or watch a video on "Getting the most out of your ProZ.com profile". Learn more »	17 Formation Wordfast Pro Intermédiaire - Paris Formation Wordfast Pro Intermédiaire - Paris Apprenez à mieux gérer des projets de traduction importants avec des fonctionnalités avancées de Wordfast Pro. Cette formation peut faire l'objet d'une demande de prise en charge dans le cadre de la formation professionnelle continue (FIF-PL ou DIF). Learn more » Corso Pratico Livello Base su SDL Trados Studio 2011 Corso Pratico Livello Base su SDL Trados Studio 2011 Programma del corso: 1) Conoscenze generali sui sistemi CAT TOOLS 2) Che cos’è e come funziona una TM (translation Memory) 3) Che cos'è un glossario (Termbase) e come funziona 4) Come creare un progetto di traduzione con SDL Trados Studio 2011 5) Workflow della traduzione - spiegazione dettagliata delle funzioni fondamentali 6) Controllo della qualità (Quality Check) 6) Esportazione del documento finale tradotto. Learn more » Starting Out as a Freelance Translator Starting Out as a Freelance Translator Thinking about becoming a freelancer? Just started and not sure where to go next? Learn how to get it right from the outset, present yourself like a professional and save money at the beginning of your career! Learn more »	18
19	20	21 The Language of Legal Correspondence: Reading and Understanding Legal Communications The Language of Legal Correspondence: Reading and Understanding Legal Communications Everything you need to know to be able to effectively analyze and translate standard legal correspondence. Learn more »	22 Kilgray MemoQ workshop Kilgray MemoQ workshop Step by step interactive workshop, clearly explained in every detail. Easy-to-understand language and terminology suitable for beginners! Learn more » Dicas de gestão de tempo e stress para tradutores Dicas de gestão de tempo e stress para tradutores Como gerir o tempo e a pressão quando os projetos de tradução estão sempre a surgir. Learn more »	23 SDL Trados Studio – Part II (Intermediate) in French SDL Trados Studio – Part II (Intermediate) in French Learn more » Translating Pharmaceutical Documents (German --> English) Translating Pharmaceutical Documents (German --> English) A translation workshop for translators working from German into English. Learn more » The Rules of procedure of the EU Judiciary. The Rules of procedure of the EU Judiciary. Learn more »	24 Urgencias médicas, traductor de guardia Urgencias médicas, traductor de guardia La sesión, de una hora de duración, está dirigida a traductores con dos años de experiencia en la traducción general que deseen iniciarse en la especialización de la traducción médica. Learn more » Stop the Feast or Famine Cycle Stop the Feast or Famine Cycle Are you a freelancer struggling to make ends meet? Learn these fundamentals of a highly profitable language based business and ultimately beat the feast or famine cycle. Learn more »	25
26	27	28 Usare le tabelle Usare le tabelle Inserire, gestire, modificare ed eliminare le tabelle nei documenti di videoscrittura: usarle a nostro vantaggio anziché lasciare che diventino un problema e una perdita di tempo. Learn more » ¿El cliente siempre tiene razón? ¿El cliente siempre tiene razón? Muchos consejos sobre cómo encontrar, tratar y mantener a los clientes. Learn more »	29 Ferramentas úteis para tradutores Ferramentas úteis para tradutores Algumas ferramentas/sugestões úteis para tradutores freelance, que podem ajudar a maximizar o trabalho. Learn more »	30 Meeting clients at ProZ.com Meeting clients at ProZ.com Learn how to apply ProZ.com winning strategies to get the most out of the site. IMPORTANT: This session will not be recorded, but you can sign up for upcoming sessions or watch a video on "Getting the most out of your ProZ.com profile". Learn more » 101F - Terminologie juridique - Terminologie du droit des brevets 101F - Terminologie juridique - Terminologie du droit des brevets Souhaitez-vous créer ou élargir votre répertoire terminologique du droit des brevets ? Alors ce cours est fait pour vous. Terminologie juridique pour traducteurs juridiques débutants : la terminologie du droit des brevets est la première session d'un cours en cinq parties enseigné par Suzanne Deliscar, juriste-linguiste canadienne. C'est une première étape pour comprendre la terminologie juridique des brevets. Ce cours a été approuvé pour conférer un (1) point au titre du programme de formation continue de l'American Translators Association (“ATA”). Learn more »	31 Grow Your Business and Income Faster Grow Your Business and Income Faster Tired of the endless client pursuit? Wonder where your next paycheck is? Stop worrying! Learn a new strategy to attract higher-paying clients and quality work consistently and continuously and ultimately boost your income Learn more »

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Utente	Training topic: SDL Trados Training & Certification
Annett Hieber   Germania Local time: 16:58 Membro (2008) Da English a German	SDL Trados Studio 2009 INTERMEDIATE Sep 8, 2010 I would like to ask if it is possible to schedule one or two more intermediate courses in October (there is only one on 08.10.2010), as there will be a great demand (the Getting Started courses were fully booked). Also, this would be nice because you would have at least 1 or 2 alternative dates/times to choose from. Thank you very much in advance. Annett Hieber   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Ilianaqm   Local time: 08:58	Studio 2009 Intermediate Oct 5, 2010 I'd like to see more Studio 2009 Intermediate classes scheduled for those living on this side of the Atlantic (US) as well. The last 2 classes have been scheduled in the middle of the night for us.   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Anja Brito   Local time: 08:58 Da English a German + ...	SDL Trados Studio 2009 INTERMEDIATE Oct 5, 2010 Yes, I second Annett's comment. There seem to be several "Advanced" level courses but only one for the intermediate level - and that one is full... Also, it would be nice to have one that works for the North American time zones! Thank you!!!   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Soledad Azcona Personale del sito	Will add a new session for this month Oct 5, 2010 Hi all, Thanks for posting about this. I am working in having a second session for SDL Trados 2009 Intermediate this month now - tentatively mid-month at 19:00 GMT. I will let you know as soon as it is posted so you can register in the new course. Thanks again, Soledad   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Soledad Azcona Personale del sito	New session on October 12 at 19:00 GMT Oct 5, 2010 Hi again, I have added a new session on October 12 at 19:00 GMT http://www.proz.com/translator-training/course/3926-sdl-trados-studio-2009-intermediate-for-translators Please do not delay in making payments to ensure classes is not canceled due to low enrollment - I suggest then you purchase your spot as soon as possible. Best regards, Soledad Azcona ProZ.com   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
lydiar   Nuova Zelanda Local time: 02:58 Membro (2006) Da French a English	Trados Studio Advanced course Oct 20, 2010 Hi - Is there any plans to offer an advanced course during November and December? [Edited at 2010-10-21 03:12 GMT]   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
André Filteau   Spagna Local time: 16:58 Membro (2009) Da Spanish a French + ...	Multiterm 2009 Dec 3, 2010 Would it be possible to have a Multiterm course at a European schedule? 9pm is a bit late as a starting time for Spain, it means that we are over midnight we the course comes to the end. Thank you in advance. Best regards, André Filteau Lebeau   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
A Nogales   Spagna Local time: 16:58 Da English a Spanish + ...	Duration and requirements of the SDL Courses - Getting Started for Translators Feb 3, 2011 Hello, I would like to sign up for one of the Getting Started with SDL Trados for Translators - I am unsure about how long the training sessions lasts and whether it is compulsory to sit the exam after it? I would also like to know what I need for the training session - ie. headphones, microphone, etc.. Many thanks in advance and regards, Ana Nogales   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Ian Margo Local time: 16:58 Membro (2007) Da English a French	SDLTRados intermediate level in the morning, Paris time Feb 4, 2011 Hello, I just attended a Trados introduction webinar with Ulrike and it was a great help. I'd like to sign up for an intermediate level webinar towards the end of February beginning of March, but only one that takes place around 9 am Paris time. For the moment I don't see any such courses posted. Thanks for keeping this request in mind. Ian Margo   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Madeleine Chevassus   Francia Local time: 16:58 Membro (2010) Da English a French	trados Studio 2009 Intermediate training Feb 12, 2011 hello I don't understand why the course proposed in European time zone is twice more expensive ($177) than the same course provided in the US ($99). $177 is definitively too much! kind regards - Marie   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Elena Papagiannopoulou Local time: 17:58 Membro (2010) Da Greek a Italian + ...	SDL Trados Studio 2009 INTERMEDIATE Feb 12, 2011 I would like to ask if it is possible to schedule one or two more intermediate courses in March - April. Thank you very much in advance. Rolando Pino   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Catherine Piéret   Local time: 16:58 Membro (2007) Da English a French + ...	SDL Trados Studio 2009 Advanced in French Mar 21, 2011 Following the last year trainings (Getting started and Intermediate), an Advanced training session would be a great idea. Many thanks in advance. Best regards, Catherine Pieret   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Laura Carolina Collada Ali   Italia Local time: 16:58 Membro (2010) Da Spanish a Italian + ...	Multiterm May 4, 2011 The course on Multiterm I had just signed in and paid has been cancelled... When will next one take place? I've seen a Saturday class on May but I will be at the Rome conference on that date... Thanks in advance!   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Helen Shepelenko Personale del sito	There is a training to be conducted in June May 5, 2011 Laura Carolina Collada Ali wrote: The course on Multiterm I had just signed in and paid has been cancelled... When will next one take place? I've seen a Saturday class on May but I will be at the Rome conference on that date... Thanks in advance! Hi Laura, Thank you for your interest in the training at ProZ.com. The training has been cancelled due to low number of registrants but you might wish to attend a SDL Trados MultiTerm 2009 for Translators webinar to be conducted in June: Jun 10 7:00am GMT http://www.proz.com/translator-training/course/4916 Also, you might wish to request a personal training. In this case please feel free to submit a support request for further information, http://www.proz.com/support/ Thank you and let me know if you have any doubts or concerns. My bests, Helen   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Laura Carolina Collada Ali   Italia Local time: 16:58 Membro (2010) Da Spanish a Italian + ...	There is a training to be conducted in June May 5, 2011 Thanks Helen, Unfortunately the timetable foreseen for the Multiterm training in June does not suit me at all. I can take these lessons either in the afternoon or at night. Indeed, I was wondering what is the minimum number of attendees for an SDL Training to take place as I have registered (but not paid yet) for two trainings on 20th May and have taken a day off from work to be able to attend... Thanks a lot in advance! Laura Helen Shepelenko wrote: Laura Carolina Collada Ali wrote: The course on Multiterm I had just signed in and paid has been cancelled... When will next one take place? I've seen a Saturday class on May but I will be at the Rome conference on that date... Thanks in advance! Hi Laura, Thank you for your interest in the training at ProZ.com. The training has been cancelled due to low number of registrants but you might wish to attend a SDL Trados MultiTerm 2009 for Translators webinar to be conducted in June: Jun 10 7:00am GMT http://www.proz.com/translator-training/course/4916 Also, you might wish to request a personal training. In this case please feel free to submit a support request for further information, http://www.proz.com/support/ Thank you and let me know if you have any doubts or concerns. My bests, Helen   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
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