Directory ProZ.com per i servizi di traduzione
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Application for Customer Assistance and Support

Customer Assistance and Support

ProZ.com is looking for a talented and enthusiastic person to provide customer service to the community of the world-leading web site related to translation and language.

The job includes:

  • processing of support requests,
  • establishing and maintaining good relationships with language service professionals and outsourcers,
  • encouraging the use of the existing features of the site,
  • testing functionality of new website features,
  • promoting ProZ.com events.

We require:

  • excellent conversation and writing skills in English (other languages a plus),
  • computer and Internet skill,
  • the ability to work in teams,
  • the ability to work remotely (reliable, high speed Internet connection).

If you are interested in this position, please submit your online application below.

Dear Applicant:

Thank you for your interest in working with ProZ.com!

Before applying for a position at ProZ.com, you should study the site carefully, considering whether or not this is a site and community about which you can be passionate. Be sure to study the KudoZ and jobs systems, the directory, forums, Blue Board, and other site features. Please also read the FAQ.

If you are already familiar with all these aspects of the site, and you feel that you may be ready to devote your working hours to advancing ProZ.com and its community, the next step toward joining the team is to fill out the following application.

A variety of information is requested in the application, and it may take you some time to complete it. We promise that when you submit a thorough and thoughtful application, we will respond with similar care and consideration.

Please be frank about your skills and background. Candidates that progress in the interview process will be asked to demonstrate their abilities. Histories and references will also be checked.

If you are not a native speaker of English, please fill out this form, in English, to the best of your ability. Grammar will not be counted against you.

It is recommended that to prevent the loss of data, you prepare your responses first in a document editor. When your application is ready, cut and paste each response and then submit the form.

Note that with the exception of contact data, all questions in the application are optional. Applications received will be kept strictly confidential.
Note: Required questions are indicated with a *
Personal Contact Informationshrink
* Your name
* Email address
* Phone number
* Mailing address
URL of resume/CV OR home page
Text Resume/CV
Work Historyshrink
* Years experience in business
* Please tell us about your most recent job(s).
Educationshrink
* Please list schools you have attended or are attending, dates, degrees/certificates earned, grade point averages and any other information you believe is relevant. ProZ.com will consider applicants with any educational background.
ProZ.com and Youshrink
What is it about ProZ.com that makes you interested in working for the company?
What makes you uniquely suited to contribute at ProZ.com? Why should ProZ.com want to hire you?
Please share two or three of your long-term career goals.
Compensationshrink
Desired compensation
Languages and Interestsshrink
Languages in which you can converse
Please tell us some things about yourself that are not related to your career, for example, your hobbies, sports, interests. etc. Tell us a little bit about what you do or who you are
Referencesshrink
Please list two or three references here. Include names, email addresses and phone numbers.
Availabilityshrink
Current status
Earliest start date
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